FREQUENTLY ASKED QUESTIONS

What is the best way to store my cookies?

Thoughts on Storage our cookies are made without any preservatives with the freshest ingredients, so they are best eaten when received. They will stay fresh for up to 5 days.

Do you have Food Allergies?

Nuts are used in our kitchen, so it is possible that those items that do not contain nuts could have some trace amounts of nuts in them, PLEASE USE CAUTION.

Can the Cookie be Frozen?

Yes, the cookies will stay fresh in the freezer for 2 months if wrapped correctly. We recommend placing the bagged cookie inside of a resealable plastic bag before freezing. If the cookies are not in their original bag, we recommend wrapping each cookie individually in plastic wrap before placing inside of a resealable plastic bag. When ready to eat, we suggest leaving the cookie out to thaw. If you like your cookie warm, you can either warm it in a microwave for 10-seconds or preheat a toaster oven or conventional oven to 300° and warming for 60-90 seconds.

When is my order processed?

Every Request is baked to order, for each person who orders. Our cookies are not sitting under hot lamps or on a shelf collecting dust. We bake morning orders, afternoon orders at different times for the purpose of delivering the freshest possible product to each recipient.